Navient and certain of its affiliated companies are federal, state and/or local government contractors. Ability to work independently and be productive in a remote environmentĪll offers of employment are contingent on standard background checks.Physician/Clinical Billing on health plan claims.Basic computer skills to include MS Office apps: Outlook, Word, Excel.1 year in hospital AR and billing on health plan claims (additional equivalent education above the required minimum may substitute for the required level of experience).Integrate information obtained through training sessions and policy changes immediately into daily routine.Attend training sessions as directed by management.Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.Maintain continuing education, training in industry career development. Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.Ĥ.Work within federal, state regulations, department/division & all Compliance Policies.Maintain high quality account handling per client standards.Ensure all accounts are worked within client standards and Federal Regulations. Clearly prepares appeals for payment to insurance company when appropriate.ģ.Ability to navigate billing system to perform basic claim billing functions.Clearly documents actions taken and next steps for account resolution in patient accounting system.Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line.Ability to understand, navigate and perform research of account within client host systems.Perform account research and route accounts through appropriate client workflows. Demonstrates the ability to prioritize work with some oversight to meet outlined goals.Ģ.Ensures insurance accounts are resolved within 90 days of placement.Meets monthly cash expectations as set out for assigned client receivables. ![]()
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